Common questions
My elderly mum needs help with her weekly shop
I can help people access the community to do activities such as the weekly food shop so you can enjoy the free time that you have with your family rather than spend time doing tasks.
My dad has a wheelchair and needs support getting to his GP appointment
I can help people who are unable to drive attend GP or hospital appointments. I have full insurance on my vehicle, and a clean licence which I have help for 20+ years. My boot is big enough to hold wheelchairs and walkers.
My Grandma needs a companion to spend time with her whilst I am at work.
Some people can feel cut off from family and friends during the week. I can provide companionship to those who may sometimes not see people during the day. Whether that is going to their house to do a jigsaw puzzle, taking them out for coffee or just sitting with them and talking to them, companionship is an important part of life.
How long do the sessions last?
My sessions typically last for one hour but you are able to book me for multiple sessions in a row. If you just need me for a one off session or would like to see me every week, all sessions are flexible to suit you and your families needs.
How much do you charge?
The sessions are for one hour and charged at £25 per hour. If the sessions last 1 hour 20 mins - you will be charged for 1 hours 20 mins. I will track the time of each session so if you have any questions please let me know. Mileage within the St15 is not charged for however any miles travelled outside of that are charged at 45p per mile.
If sessions are cancelled within 24 hours there will be a charge of £25. However if cancelled outside of 24 hours or rearranged for the same week (subject to availability) then there is no charge.
I am worried about my family members memory and capacity. Am I able to get feedback from sessions?
I operate a SOAP notes system so I will be keeping notes on all sessions. I operate a fully transparent system so anytime that you want feedback from the sessions or my thoughts on how your family member is managing at home, please contact me.
I urgently need an appointment in the next couple of hours - can I book a session?
Last minute sessions are always accepted based on my availability - if I can help I will!